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Unable to open Mailbox windows-W32BlasterWorm

Document ID: 2472HQ

Issue:

W32.Blaster.Worm / Buffer Overrun Vulnerability

As of this writing, a new Windows Virus/Worm - W32.Blaster.Worm is causing problems for Eudora users on Windows NT/2000/XP. Symptoms include:

-Grayed out windows

-Inability to open mailboxes

-Inability to copy/cut/paste in Windows

-Inability to Find/Search in Windows

Solution:

You can learn more about this issue at:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

http://www.microsoft.com/technet/treeview/?url=/technet/security/bulletin/MS03-026.asp

The W32.Blaster.Worm is not a Eudora issue. Eudora tech support cannot help you fix the virus - please be sure you download all Windows critical updates and contact your anti-virus software vendor for further technical support.




Keywords: EPWIN, MAILBOXES, WINDOWS, OPEN, VIRUS, WORM


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