Configuring Clients To Work With Multiple DomainsDocument ID: 2157HQ
How do I configure clients to work with multiple domains in EIMS?
EIMS 2.x provides 2 distinctly different ways to deal with multiple domains. The first is called domain aliases, the second is using a distinct secondary domain. The main difference between the two, within EIMS, is the way mail is stored and accessed.
Say, for example, you are hosting the mail for coca-cola.com and want people to be able to write to jdoe at other products of the Coca-Cola Company like Sprite and Fanta, yet want a user "jdoe" to only have one account to check.
If we were to set up ALIAS domains of fanta.com and sprite.com for our primary coca-cola.com domain, mail addressed to a user "jdoe" at any of those domains (firstname.lastname@example.org, email@example.com, firstname.lastname@example.org) would end up in the same account in the coca-cola.com domain.
If, on the other hand, we set up distinct domains (NOT alias domains) for coca-cola.com, fanta.com and sprite.com, mail addressed to "email@example.com" would NOT be placed in the same account as mail addressed to "firstname.lastname@example.org" or "email@example.com".
The advantage here is that all the users "jdoe" can be different people. This is quite handy when you need to be able to assign generic addresses like "firstname.lastname@example.org", "email@example.com" and "firstname.lastname@example.org" and have them go to three different people.
Another way to look at this is:
ALIAS DOMAINS: email@example.com is the same user as jdoe@sprite com is the same user as firstname.lastname@example.org.
DISTINCT DOMAINS: email@example.com is NOT the same user as firstname.lastname@example.org is NOT the same user as email@example.com.
Configuring Email Clients
For these examples, the primary domain for the server is coca-cola.com and we are hosting a second domain called sprite.com. The user for this example is "jdoe".
In Eudora, the POP account should read: firstname.lastname@example.org
Example: (Eudora 5.x or 4.x)
Example: (Older versions of Eudora)
The Pop user ID should be: jdoe%sprite.com
The Incoming Mail (POP) Server name should be: coca-cola.com
There are known issues with Claris emailer. When checking a properly configured email account (e.g., test%testdomain.net), the user will receive the following error:
**Could not check messages because either the domain name or the username of your email account is blank. The email account should be of the form email@example.com
This is a bug in Claris emailer. By default, emailer uses the POP account as the SMTP MAIL FROM address. You can fix this by installing the Emailer Custom Settings Resource.
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