Error 10060 or 10061 (older versions of Eudora)

ISSUE:

I'm using an older version of Eudora (3.x or 2.x) and am getting the errors 10060 or 10061 when trying to check for mail or trying to send mail.

SOLUTION:

First, check your settings:

Verify the POP and SMTP setting in the Getting Started and Hosts screens (those are under the Tools:Options or Special:Settings menu, depending on which version of Eudora you're using). With version 4.x, look under the Tools: Options/Getting Started and Sending Mail categories for the incoming (POP) and outgoing (SMTP) mail server names. Double-check that they're correct, with correct capitalization (they should probably all be lower-case) and punctuation. The POP account should be in this format: userid@POP3mailserver.domainname. Some examples:

nobody@popd.ix.netcom.com

nobody@postoffice.worldnet.att.net

yoda@mail.dagobah.com

luke@pop.tatooine.org

The SMTP setting should be in this format: SMTPserver.domainname. Some examples:

smtp.ix.netcom.com

mailhost.worldnet.att.net

smtp.dagobah.com

mail.tatooine.org

alderaan.net

Note that there's no @ in the SMTP setting.

Also, your settings should probably have the host and domain names spelled out, not the IP addresses (numbers). If you have any doubts about what your POP account and SMTP server are, your Internet Service Provider or system administrator can tell you that information.

If that's not it, try these things:

In the Advanced Network screen (under Tools:Options or Special:Settings), turn off "Cache network info." Also, raise the "Network timeout after" setting to 120.

Quit Eudora, use Notepad to open the EUDORA.INI file in the Eudora directory, and add this line to the [Settings] section of the file:

NetworkOpenTimeout=120

Then save changes to the file and restart Eudora.

(Note: if you're using Eudora version 3.x, you can change this setting in Tools:Options:Advanced Network in Eudora instead of editing the EUDORA.INI file).

Go to the Sending Mail screen (under Tools:Options or Special:Settings) and turn off the "Send on check" setting.

If you're using Eudora version 2.2 or later: Go to the Tools:Options:Advanced Networking screen in Eudora and toggle both Asynchronous Winsock Call functions (if they're on, turn them off; if they're off, turn them on). If there doesn't seem to be any effect, leave them off.

Reduce your baud rate and make sure Flow Control is set to Hardware (these settings are in the dialer you use, not in Eudora). If you have a 28.8 modem, the maximum speed is 38,400 or 57,600 bps; if you have a 14.4 modem, the maximum speed is 19,200 bps. You might try stepping the baud rate down to lower values.

If you're using 16-bit Eudora (this includes Windows 3.1(1) users):

Check your settings for MTU, MSS, and RWIN in whatever dialer you're using, and make sure they are something close to the following:

For a PPP account: MTU = 576, MSS = 536, RWIN = 2144.

For a SLIP account: MTU = 1500, MSS = 1460, RWIN = 5844.

An MTU value that's too high can cause this problem.

Try lowering the Network Buffer Size (in Tools:Options:Advanced Network or Special:Settings:Advanced Network) to 2048 or even 1024.

If none of that fixes it, and you're using Windows 95, do a multiple WINSOCK check:

Go to the Start button and choose Find:Files or Folders....

In the Named: field, type WINSOCK.DLL

In the Look in: field, type C:\ (assuming C: is your main hard drive).

Look at the dates on the list of WINSOCK.DLL files it finds. (Note: if you don't see dates in the listing, go to the View menu and choose Details).

What you'll need to do is rename (to WINSOCK.OLD, for example) all the WINSOCK.DLL files that are not dated 7/11/95. Then restart Windows.

Note: this will disable all 16-bit dialers on your system except the one that comes with Windows 95, in Dial-up Networking. In general, this is fine; but if you have another 16-bit dialer that you specifically want to use instead of the default, leave that dialer's WINSOCK.DLL file alone and rename the 7/11/95 file and all others to WINSOCK.OLD. If you do this, be aware that all your 16-bit Internet applications will have to use the other dialer you've chosen.

KEYWORDS: EPWIN, 10060, 10061