Trouble sending large attachments

If you are having trouble sending large messages and attachments, try one or all of the following:

1. Make sure you're using the latest version of Eudora. Free updaters to the current version are available from our website .

2. Disable all extensions except those necessary for your network connection. Restart your computer and see if that has an effect. If so, it's an extension conflict; you'll need to re-enable extensions and restart until you find the culprit.

3. Try changing the encoding method Eudora uses. Go to Special: Settings: Attachments: and try changing it to UUEncode, AppleDouble, AppleSingle, and then Binhex.

4. If you have a Global Village modem or Ethernet card, go to Global Village's website and download the latest software for it.

5. Increase Eudora's memory allocation. With Eudora quit, in the Finder, highlight the Eudora application and go to File: Get Info: Memory. In this window, you'll see "Minimum Size" and "Preferred Size". Raise both of these, then start up Eudora.

6. Also, applications, running in the background, take up some of your computer's RAM. Try quitting some of these to free up memory. If none of these suggestion helps, you may have noisy lines or a busy server.

7. Step down the baud rate of your modem, and make sure the flow control is set to "CTS only" (Global Village modems) or "CTS & RTS" (other modems). If you have a 28.8 modem, the maximum speed is 38,400 or 57,600 bps; if you have a 14.4 modem, the maximum speed is 19,200 bps. You might try stepping the baud rate down to lower values. These values would be set in your acSLIP/ConfigPPP/Internet Valet/whateveryouhave Control Panel.

8. See if it works at quiet times of day. You may have a busy server that won't let Eudora hold a connection long enough to send a large file. (Stepping down your modem speed will help with this too.)

9. Make sure you're using the latest version of either MacTCP or Open Transport. You can download the latest version from Apple.

10. If you have a 7200/90 Mac, and it was shipped from Apple before Christmas '95, or bought from a dealer before the beginning of 1996, or from a low-turnover dealer in early 1996, you may well have a broken motherboard. Call (800) SOS-APPL to check your serial number confirming whether you have a broken motherboard or not. If so, Apple will send you a new motherboard.

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KEYWORDS: ALLCARDS, EPMAC, ATTACHMENTS, SEND, SENDING