Eudora Announcement FAQ
October 11, 2006
What is QUALCOMM announcing today?
Why is Eudora moving to an open source development platform?
What is open source software?
When will the open source version of Eudora be available?
Do I have to upgrade to the open source version to stay with Eudora?
Can I continue to use my Paid mode version of Eudora?
Can I continue to use my Sponsored mode version of Eudora?
I've upgraded, but the "Mandatory upgrade" ad still displays. Did I miss something?
What will happen to my technical support?
What support will be available to site licensees?
What about WorldMail?
- What is QUALCOMM announcing today?
- QUALCOMM is announcing that its Eudora email program will become an open source product effective the first half of calendar year 2007. As an open source product, it will be free to all customers.
QUALCOMM is also announcing today the launch of the last commercial versions of Eudora, version 7.1 for Windows and version 6.2.4 for Mac.
- Why is Eudora moving to an open source development platform?
- QUALCOMM has decided not to remain in the email market because it is not in alignment with the core business or strategic goals. By moving Eudora to an open source product, QUALCOMM can exit the Eudora business while still supporting Eudora users and advancing the Eudora e-mail client at a faster pace than before, through the power of the open source development community.
- What is open source software?
- In general, open source refers to a program whose source code is made available for use or modification as users or other developers see fit. (Historically, the makers of proprietary software have generally not made source code available.) Open source software is usually developed as a public collaboration and made freely available.
- When will the open source version of Eudora be available?
- The open source version of Eudora is targeted for release in calendar year 2007 and will be free of charge.
- Do I have to upgrade to the open source version to stay with Eudora?
- No, users can remain in any version of Paid or Light modes in perpetuity. Sponsored mode users can upgrade to the Sponsored mode version 7.1 for Windows Eudora or 6.2.4 for Mac in order to remain in Sponsored mode in perpetuity.
- Can I continue to use my Paid mode version of Eudora?
- Yes. QUALCOMM is pleased to offer a final version of the commercial product at a 60 percent discount, effective October 11, 2006. The commercial versions of Eudora in Paid mode, version 7.1 for Windows and version 6.2.4 for Mac will be available at the discount price until April 30, 2007. Users can remain in any version of Paid mode in perpetuity.
Existing one-year/six-call commitments to Eudora technical support will be honored for both single and site license users.
- Can I continue to use my Sponsored mode version of Eudora?
- Sponsored mode users that upgrade to Eudora version 7.1 for Windows and 6.2.4 for Mac will be able to remain in Sponsored mode in perpetuity. QUALCOMM has ceased to traffic new ads. Older versions of Eudora in Sponsored mode will revert to Light mode. To continue to use Sponsored mode, users must upgrade to version 7.1 for Windows or 6.2.4 for Mac. The ad window will display a gray Eudora logo in place of ads.
- I've upgraded, but the "Mandatory upgrade" ad still displays. Did I miss something?
- The mandatory upgrade ad is trafficked out to older versions of the client, but the ad cache is not cleared by upgrading, so you may still see the message urging you to upgrade after you have successfully done so. Verify that you are using version 7.1 for Windows by clicking on the Help menu and selecting About Eudora... Verify that you are using version 6.2.4 for Mac by clicking on the Eudora menu and selecting About Eudora... If you have upgraded to these versions, you will not be reverted to Light mode due to lack of ads.
- What will happen to my technical support?
- Existing one-year/six-call, or six months/three-call commitments to Eudora technical support will be honored for both single and site license users ending no later than October 31, 2007.
Extensive online technical support is also available at http://www.eudora.com/techsupport/. Live technical support is not provided for Sponsored mode or Light mode users.
- What support will be available to site licensees?
- QUALCOMM will honor its twelve-month technical support obligation to existing licensees.
- What will happen to WorldMail?
- While QUALCOMM no longer sells the WorldMail mail server product, it is an excellent product and can be purchased by the name MailSite SE from RockliffeŽ. Migration from WorldMail to MailSite SE will be a seamless transition because WorldMail is a rebranded version of MailSite SE and thus both products use exactly the same file formats. Learn about MailSite SE...
QUALCOMM maintains WorldMail technical support for existing customers and honors all existing commitments.