=============================================================== QUALCOMM Eudora Internet Suite(TM), VERSION 2.1 =============================================================== We strongly recommend that you review this entire document for information that may not be available in the user manual. Be sure to read the license agreement, which may be found in the License.txt file. Depending on which version you downloaded, here's where the License.txt file may be found: - Macintosh: In the StuffIt (.sit) archive you downloaded. - Unix: In the Zip archive you downloaded. - Windows: In the directory where you installed the software on your Windows system. Eudora Internet Suite(TM) consists of the web browser EudoraWeb(TM), the email client Eudora for the Palm Computing(R) Platform, the Palm HotSync(R) plug-in Eudora mail conduit, and the Palm HotSync plug-in EudoraWeb conduit. Eudora Internet Suite(TM) is now a free product! No registration codes are required. =================== TABLE OF CONTENTS =================== - Included Components and Minimum Requirements - New features in Version 2.1 - Installation + Installation Issues - Eudora 2.1 Features - Eudora Issues - EudoraWeb 2.1 Features - EudoraWeb Issues - Using Infrared with Eudora Internet Suite Applications - Eudora Mail Conduit Features + Modes Supported - Eudora Mail Conduit Compatibility + OS Version Compatibility + Palm Desktop Version Compatibility + Mail Client Version Compatibility - EudoraWeb Conduit Features - EudoraWeb Conduit Issues - EudoraWeb Conduit Compatibility + OS Version Compatibility + Palm Desktop Version Compatibility + Desktop Browser Compatibility - Mail, pdQsuite, pdQmail and pdQbrowser - Purchasing and Registering Eudora Internet Suite - Suggestions for Additional Features - Mozilla Legal Statement ============================================== Included Components and Minimum Requirements ============================================== To use Eudora version 2.1 and EudoraWeb version 2.1, you must have the following: - Palm Computing Platform device with 650KB RAM free for full installation. - PalmOS(TM) 3.0 or higher is now REQUIRED. - Palm Computing Platform modem device (unless you only get your mail via the HotSync(R) process). - The Palm VII wireless service is NOT supported. - Windows or Mac desktop computer (only for installation). - Windows 95, 98, 2000, ME or NT for conduit use. - Included in this build are: - Eudora 2.1 - EudoraWeb 2.1 - SSL/TLS shared library v. 1.0.7i - Eudora Mail Conduit 2.1 - EudoraWeb Conduit 2.1 ============================= New features in Version 2.1 ============================= Eudora and EudoraWeb support SSL (Secure Sockets Layer) and TLS (Transport Layer Security) for server authentication and data privacy. Synchronization of web browser bookmarks (favorites) between your desktop browser and the EudoraWeb browser on your Palm device, via the new EudoraWeb conduit application. ============== Installation ============== To install the Eudora, EudoraWeb, and the Mail and Web Conduits for Eudora Internet Suite applications (if you haven't already): 1a. Windows Downloaded installer - After downloading the installer simply run it and follow the instructions. You may choose which components to install. The PalmOS applications will automatically be set up for install on your next HotSync. 1b. Macintosh Downloaded Installer - Open the .sit file. Select each of the .prc files you wish to install as you would install any .prc file. There is no conduit software for the Macintosh. 1c. Windows CDROM -- If the installer did not work automatically when you inserted the CD or you downloaded it from the Internet, click on the file EIS_2.1.exe and follow the screen instructions. Note that the conduit installation is optional. 1d. Macintosh CDROM -- If the installer did not work automatically when you inserted the CD or you downloaded it from the Internet, click on the installer and follow the screen instructions. 2. From your Palm device, run a HotSync operation. The Eudora and EudoraWeb applications will transfer from your desktop computer to your Palm device. Installation note regarding SSL/TLS (Secure Sockets Layer/ Transport Layer Security): EIS 2.1 includes support for SSL and TLS to enable access to secure web sites and to secure connections to email servers. The SSL implementation (including TLS) is in a library that is shared between Eudora and EudoraWeb. This reduces the size of EIS and also makes it possible to remove the SSL library if you don't need it and want EIS to take up less space on your Palm. The SSL library takes up about 108Kb. If you want to remove the SSL library, choose Delete from the application launcher as you would to delete any application from your Palm. Then select "sslplus" for deletion. If you wish to reinstall the SSL library, simply rerun the installer. ===================== Installation Issues ===================== - If you are a Windows Eudora user an item for configuring Eudora HotSync will show up in your tool bar, but you may have to restart Windows Eudora for this to occur. ===================== Eudora 2.1 Features ===================== - Supports Internet-standard POP3 and SMTP to receive and send messages. - Supports multiple POP and SMTP accounts - Supports SSL (Secure Sockets Layer) and TLS (Transport Layer Security) for authentication of your mail servers, and encrypted communication with those servers for data privacy. - New improved user interface allows dragging pen to select multiple email messages - Message table of contents completely rearrangeable and resortable by tapping and dragging - Provides the most efficient message retrieval by including full "pipelining" and "UIDL" support in its POP3 support. - Can limit the number of messages downloaded from server and retrieve more messages later. - Can limit the number of lines of a message downloaded and retrieve the rest later. - Includes extensive filters to control which messages are downloaded and where they are filed. - Includes mail sorting and filing options for general message management. - Displays all common text email formats including HTML and non-US character sets (except Asian languages). - Gives better readability for replies you send and receive by using flowing text and excerpt bars for reply quoting. - Provides address book look-up and includes support for personal address lists. - Can launch EudoraWeb by tapping on URLs. - Handles full standard "mailto:" links and URLs. =============== Eudora Issues =============== - Default domain setting affect the envelope, not the headers. Mail will be sent to the correct address, but the To:/Cc: field will not show correctly. - When composing messages with long addresses, the address is not displayed well. Tap on To: or Cc: to see full addresses. - Some text entry hacks don't work with message composition. - Up/Down buttons don't work in add to addresses screen. - Filter changes unrelated to downloading cause refiltering of all messages on server. - Delete messages on server when fully retrieved deletes after a mail check or two. It could delete sooner. - If you configure filters in 2.1 and then switch back to 1.1 or earlier, none of the filters configured in 2.1 will be recognized. Basically there is forward, but not backward filter compatibility. - Eudora Mail Conduit 2.0 or later is required to run filters correctly on HotSync. ======================== EudoraWeb 2.1 Features ======================== Supports a subset of HTML 3.2 features. Includes the following text mark-up capabilities: - Text is shown in two different sizes: bold and regular forms of each, and underlining. - Displays hyperlinks with a dotted underline. - Draws italic text with a dashed underline. - Does not support fixed-width text. - Does not display images. - Displays alternative text, when provided. - Frames are not fully supported, but you can view one frame at a time. - Supports HTML forms, with the exception of the TYPE=FILE INPUT field (TYPE=IMAGE acts as a submit button). Multiple-choice SELECT fields are represented as separator checkboxes. - Supports character entities and numeric references for the entire PalmOS character set, including Unicode numeric references for non-ISO8859 characters (e.g.: • = • = bullet character). - Does not support tables, scripts, and style sheets. - Supports some miscellaneous browser features including: HTTP basic authentication, cookies, redirection, and refresh (timed refresh not supported). - Beaming bookmarks is supported - "mailto:..." URLs will launch Eudora. - Supports SSL (Secure Sockets Layer) and TLS (Transport Layer Security) for authentication of secure web sites (i.e., ones with https: URLs), and encrypted communication with those sites for data privacy. ================== EudoraWeb Issues ================== - You cannot enter text into a form field until the document has finished loading. - If you tap to get a menu before a page is loaded from cache the browser will be stuck. You have to leave and reenter the browser to get back. - Named anchors without any text between the destination anchor tags will not work. []. Often used to link within a page. - Color support is incomplete; no support for color tags in the tag such as link and background color. - Only VeriSign, Certicom and Thwate root certs are supported. There is no mechanism to import other root certs. Please let us know if this is important to you. - Some secure sites make use extensive use of Java and JavaScript which is not supported by EIS. - No proxy support for secured (SSL) connections. - SSL connections will not work on the original pdQ-800 and pdQ-1900 smartphones due to device memory limitations. ======================================================== Using Infrared With Eudora Internet Suite Applications ======================================================== If you are using PalmOS(TM) older than version 3.3, you will have trouble using Eudora Internet Suite with TCP/IP connections over Infrared (IR). We recommend that you upgrade to PalmOS(TM) 3.3 that fixes this issue. PalmOS 3.3 is available from Palm Computing's web site at http://www.palm.com/support/downloads There is a known problem with PalmOS(TM) 3.1 such that receiving an application via an IR beam when the launcher is running will cause any existing databases associated with the application on the receiving device to be deleted. Thus if you are running PalmOS(TM) 3.1 and are receiving Eudora or EudoraWeb be sure the launcher is not active. ============================== Eudora Mail Conduit Features ============================== - Synchronizes Eudora on Palm Computing platform with desktop mailers such as Windows Eudora(R) and Outlook. - Supports all features of Eudora for the Palm Computing platform. - Filters synchronized messages. - Controls the number of messages, and the size of each message synchronized. This allows you to sync small number of messages to your Palm even if you have hundreds in your In mailbox on your desktop. - Sends outgoing mail via desktop mailers. - Provides full and efficient backup and auto-restore of download via POP3 server. Note that we do not yet support the following: - Syncing for Macintosh Eudora. This is a planned feature. - Syncing the Eudora address book with the Palm address book. This is also a planned feature. - Syncing mailboxes other than than In, which is also a planned feature. ----------------- Modes Supported ----------------- Two modes are supported: * Backup mode -- In this mode messages in Eudora on your Palm organizer that you retrieved directly from the server are backed up on your PC. If all data on your Palm organizer is erased (e.g., the batteries are left out) your messages will automatically be restored on the next HotSync(R) operation. This mode is recommended if you retrieve your mail directly from the server via a modem over the network. You can also force a restore. * Desktop client sync mode -- In this mode messages are synchronized between Eudora on your Palm organizer and your desktop mail client (e.g., Windows Eudora(R) or Outlook). This is an alternate way to get new messages onto your Palm organizer. Mail that you compose on your Palm organizer is also sent via your desktop mail client. See below for a list of desktop mail clients that work with the Eudora mail conduit. You can also disable the conduit without uninstalling it by selecting the "do nothing" mode. See the full Eudora and conduit documentation in the Eudora Internet Suite User Guide for greater detail. ============================ Eudora Mail Conduit Issues ============================ - If you've recently changed the date on your Palm device and you've had the Eudora Mail Conduit configured to "do nothing" you may have trouble getting it to switch out of "do nothing". To remedy this, first change the HotSync configuration in Eudora on your Palm to "Synch with...", then also and before HotSync-ing, change your configuration on your desktop. Note that you should do this from the "Custom" menu found when clicking on the HotSync manager in the system tray. - With Windows Eudora the tool bar icon to access the conduit configuration may not show up. Restarting Eudora may help. The conduit configuration is always available from the Palm HotSync manager found in the Windows System tray. - Sending a message with a comma in the full name part of the address will fail. For example, "Smith, Joe" . The solution is to remove the comma. - Reply-To headers are not handled by the Eudora Mail Conduit. This is a limitation of simple MAPI. =================================== Eudora Mail Conduit Compatibility =================================== -------------------------- OS Version Compatibility -------------------------- * Windows NT * Windows 95 * Windows 98 * Windows 2000 * Windows ME ------------------------------------ Palm Desktop Version Compatibility ------------------------------------ * Palm Desktop 3.0, 3.1 * Palm Desktop 2.x ----------------------------------- Mail Client Version Compatibility ----------------------------------- * Windows Eudora 4.3.2 and higher - There is no fee or registration required to use Eudora Internet Suite with Eudora 4.3.2 or higher (see section on registration below). * Windows Eudora 4.3 and 4.3.1 - In certain cases misaddressed mail will cause a HotSync operation to fail if Windows Eudora "Immediate Send" is set in the Sending Mail options. To avoid this, disable it under Tools/Options/Sending Mail, or upgrade to the latest version of Windows Eudora. * Windows Eudora Pro 4.2.2 and older - Synchronization with these versions of Eudora is possible; however, upgrading to the latest version of Windows Eudora is recommended as a significant number of issues have been addressed. * Windows Eudora 4.0 and older - Upgrading to the most recent version of Eudora is highly recommended. * Outlook Express - A queued message with a faulty email address previously composed or synchronized can cause a send error to pop on each HotSync operation. * Outlook 98 - When Outlook 98 is installed along with Outlook Express on the same machine, MAPI gets messages from Outlook Express even if the conduit is trying to read messages from Outlook 98. - Sometimes a read error can occur during the HotSync process because of MIME incompatibility issues. To avoid this move Inbox messages whose attachments cannot be opened on Outlook 98 to a different folder. - Certain messages with bold, underlining, etc. will not display properly or at all. In particular these are messages in the text/enriched format. HTML e-mail works fine. * Exchange server with Outlook 98 as client - For MAPI options to be available, be sure to install Outlook 98 with Corporate or Workgroup as the Email Service Options. - Can cause MAPI logon error message to appear during the HotSync process if you are not logged on to the network. * Netscape Communicator - The mail conduit does not work as of Netscape 4.5, though it may work with subsequent versions. If you have a more recent version you might try the Generic MAPI client configuration. * AOL -- The mail conduit does NOT work with AOL * cc:Mail -- The mail conduit does NOT work with cc:Mail * Pegasus -- The mail conduit does NOT work with Pegasus * Lotus Notes -- The mail conduit does NOT work with Notes * MS Internet Mail and News -- Unknown ============================ EudoraWeb Conduit Features ============================ - Share and synchronize bookmarks between EudoraWeb and Netscape and Internet Explorer saving you from re-entering all your commonly used books marks on your Palm. - Advanced configuration capabilities allow easy syncing of any subset of bookmarks so all bookmarks can be synchronized or only a special few commonly used on small devices. - Changes such as adding, deleting and updating bookmarks are reflected on the other side after a sync. - Advanced user interface for configuring the conduit, both from the custom menu of the HotSync manager and from the startup menu. - Allows switching between desktop browsers for syncing. - Provides option to synchronize bookmarks or overwrite EudoraWeb bookmarks with those from the desktop browser. - Maintains separate configuration information for each user. ========================== EudoraWeb Conduit Issues ========================== Netscape: * Since Netscape browser and the conduit use the same bookmark file, close all Netscape windows before starting HotSync and reopen it anytime after HotSync. Netscape will not display the latest bookmarks if you keep it open during HotSync. Future versions of the conduit will detect this condition. * In some cases a file named SerialSync.txt can be created on your desktop. Internet Explorer: * In some cases bookmark folders suffixed with '!' get created on your desktop. * In some cases a file named SerialSync.txt can be created on your desktop. ================================= EudoraWeb Conduit Compatibility ================================= -------------------------- OS Version Compatibility -------------------------- * Windows NT * Windows 95 * Windows 98 * Windows 2000 * Windows ME ------------------------------------ Palm Desktop Version Compatibility ------------------------------------ * Palm Desktop 3.0, 3.1 * Palm Desktop 2.x ------------------------------- Desktop Browser Compatibility ------------------------------- * Windows Netscape/Communicator - Conduit works with versions 2.x through 4.x * Windows Internet Explorer - Conduit works with versions 3.x through 5.x ======================================== Mail, pdQsuite, pdQmail and pdQbrowser ======================================== Eudora Internet Suite was previously released as "pdQsuite". Today "Eudora" is the new name for "pdQmail" and "EudoraWeb" is the new name for "pdQbrowser". The "Mail" application on your Palm device is provided by Palm. Eudora is an alternative to the "Mail" application and provides more functionality. In particular with Eudora, you can limit the number of messages transferred to your Palm from your PC so you can HotSync your email even if you have a large number of messages on your PC and not very much space on your Palm. Note that you should be sure to disable HotSync for the Mail application if you are using Eudora. ===================================== Suggestions For Additional Features ===================================== From time to time, everyone comes up with an idea for something that they'd like their software to do differently. If you have an idea that you think might enhance the Eudora Internet Suite software, your input is always welcome. Please send any suggestions for new features in EudoraWeb or Eudora to: eis-suggest@qualcomm.com If you send mail to this list, you hereby agree that any idea submitted becomes the sole and exclusive property of QUALCOMM. You will receive an automated response indicating that your suggestion has been received and forwarded to our engineering staff. Unless additional information is needed, you will not receive a direct response. ========================= Mozilla Legal Statement ========================= The executable files for Eudora and Eudora Web include code compiled from a modified version of the Netscape security libraries (the "Modified Source Code"). The Initial Developer of the Netscape security libraries is Netscape Communications Corporation. Portions created by Netscape are Copyright (C) 1994-2000 Netscape Communications Corporation. All Rights Reserved. You may obtain a copy of the Modified Source Code by sending an email request to eis-support@qualcomm.com. ======================== CERTICOM LEGAL STATEMENT ======================== Certicom(TM) and SSL Plus (TM) are trademarks of Certicom Corp. Copyright © 1997-2000 Certicom Corp. Portions are subsidiary of Certicom Corp. All rights reserved. Protected by U.S. 6,049,815; U.S. 5,896,455; U.S. 5,889,865, U.S. 5,761,305; U.S. 5,787,028; U.S. 4,745,568. Patents pending. 03/2001